Atrium Health Wake Forest Baptist Surgical Specialists — HickoryCall (828) 327-9178
Dr. Baker HensonDO, FACS · Hickory, NC Book Appointment

Home / Resources

Patient resources & FAQ

Forms, first-visit tips, and the questions families ask most often before they book.

Before your first visit

  • If you use Atrium Health MyChart, complete your history there when the office sends a link.
  • Bring photo ID, insurance card, a medication list, and any relevant imaging or colonoscopy reports.
  • Write down your questions. Consultations go better when you do not have to remember them under stress.
Paper packets change. Call (828) 327-9178 if you need the current new-patient forms mailed or sent through MyChart.

Frequently asked questions

Do I need a referral?

It depends on your plan. Many PPO plans allow you to book a specialist directly. HMO plans often need a referral from your primary care physician. Bariatric surgery frequently has extra insurance prerequisites. Call the office and the staff will help you verify.

Does insurance cover robotic surgery?

Yes. Robotic-assisted surgery is billed the same way as traditional laparoscopic surgery. If your plan covers the procedure — hernia repair, gallbladder removal, and so on — it covers the robotic approach.

How long will I be in the hospital?

Many robotic hernia repairs, gallbladder removals, and minor anorectal procedures are outpatient — you go home the same day. Bariatric surgery and colon resections usually require a 1- to 3-night stay so the team can watch your recovery.

When can I work and exercise?

Desk work is often possible in 1 to 2 weeks. Jobs with heavy lifting may need 4 to 6 weeks of restricted duty. Walking starts immediately. Core exercise and lifting wait until you are cleared. See the After Surgery page for your procedure.

What if I have a question after hours?

Life-threatening emergencies: call 911. Urgent post-operative concerns after office hours: call the main clinic number to reach the Atrium Health Wake Forest Baptist on-call surgical provider.

Where do I park and check in?

The clinic is at 1771 Tate Blvd., Suite 201, Hickory, NC 28602. See the Contact page for a map. Follow the signs for Surgical Specialists.

Answers here are general. Your insurance contract and your operative plan control the details.

Post-operative handouts

Detailed instructions and diagrams

Use the guide for your procedure, then follow your discharge paperwork if it differs.